Privacy Policy (App Store Version)

17th August 2026

Teztar Services – Privacy Policy (App Store Version)

Effective Date: November 30, 2025

Teztar Services Private Limited, Teztar, we, us, or our, respects your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile applications, Apps, and related services. By downloading or using our Apps, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Name, email, phone number
Delivery address and location for orders
Account credentials, username and password
Payment information, credit or debit card or other payment methods
Profile picture and other identifiers
Communication with customer support

1.2 Information Collected Automatically

Device type, operating system, IP address, browser type
App usage data, clicks, and navigation
Location data for delivery purposes
Crash and performance analytics

2. How We Use Your Information

We use your information to provide and operate our Apps and Services
Process payments and deliver orders
Communicate updates, offers, and support
Improve user experience and app performance
Detect and prevent fraud, abuse, or technical issues
Comply with legal requirements

3. Data Sharing and Third Parties

We do not sell your personal data. We may share information with delivery partners and service providers for app operations
We may share information for legal compliance or to protect our rights
We may share information in business transfers such as mergers or acquisitions

4. Data Collection for Apple and Google Requirements

Data Linked to You: Contact information, identifiers, location, payment information
Data Not Linked to You: Analytics and usage data
Purpose of Collection: App functionality, analytics, personalization optional, advertising if applicable
Third-Party SDKs: Google Analytics and Firebase for analytics and performance, payment gateways for processing transactions, maps and location SDKs for deliveries
Consent: Location access is required for delivery services. Users are prompted to allow location access. Notifications are optional. Users can opt in for push notifications. In-App Purchases are managed via Apple or Google systems and purchase information is used only for order processing.

5. User Rights and Controls

Access, update, or delete your personal data by contacting info@teztarservices.com
Opt out of marketing communications and control app permissions such as location and notifications through your device settings
Request a copy of your data

6. Children’s Privacy

Our Apps are not intended for children under 13 years. We do not knowingly collect data from children.

7. Security

We implement technical and organizational measures to protect your data. No system is completely secure and absolute security cannot be guaranteed.

8. Retention

We keep personal data only as long as necessary for service delivery, legal compliance, or dispute resolution.

9. Changes to Privacy Policy

We may update this policy. The updated policy will be posted in the app and on our website, with the effective date updated.

10. Contact Us

Customer Service Center: +92 345 111 1366
Email: info@teztarservices.com
Address: Office No.14 Ground Floor, Ali Zaman Plaza, Gandaf Camp, Tehsil Topi, District Swabi, KPK, Pakistan