A Complete Guide to Safe and Responsible Ride Booking
  • 16 Sep, 2026
  • By
  • TTS eTaxi Teztar Services Customer Guide Ride Safety Pakistan

A Complete Guide to Safe and Responsible Ride Booking

Follow practical guidelines for safer ride booking, verifying your driver and vehicle, using available safety features, and reporting concerns.

A Complete Guide to Safe and Responsible Ride Booking

Safety is an important part of every ride.

TTS eTaxi provides technology-enabled features designed to support customers during ride booking and active trips.

Provide Correct Information

Always enter accurate pickup and destination information.

Check Driver and Vehicle Information

When a driver is assigned, review the relevant information shown in the application.

Before entering the vehicle, make sure the details correspond with your ride.

Use the Official Platform

Keep your ride arrangements within the official Teztar platform and avoid unauthorized arrangements intended to bypass platform procedures.

Use Location Features

Location services can support pickup identification, driver matching, navigation, and active-trip tracking.

Use Available Safety Features

Where available, customers can use the application's SOS or safety functionality when facing an emergency or safety concern.

Pay Through Available Methods

After completing the ride, customers can use the available payment method, including:

  • Cash
  • Easypaisa
  • JazzCash
  • Credit Card

Rate and Review Your Driver

After completing your ride, rate and review the driver through TTS eTaxi.

Contact Support

If you experience a safety, payment, ride, or service problem, contact Teztar Support and provide the relevant details.

Teztar's policies emphasize safety, privacy, responsible use, and compliance.